Support

Contact us

Email support@kamakshiclouds.in — we reply on business days (Monday to Saturday, 09:30–18:30 IST). Please tell us the property name and, if the issue is in ChatGPT, the question you asked and what the assistant replied.

Common questions

I can't sign in / "This account does not have Krewss BI access"

Krewss BI is open to the organisation owner automatically. Every other person needs the Krewss BI permission, which your organisation's administrator grants in Krewss under Crew → Edit member → Permissions → Krewss BI. Ask your administrator, then sign in again.

Sign in with Krewss from ChatGPT

Use the same email or employee ID and password you use for Krewss. Passwords are not case-sensitive. If ChatGPT keeps asking you to connect, disconnect the app in ChatGPT settings and sign in once more.

Disconnect ChatGPT from my Krewss account

Either remove the app from ChatGPT (Settings → Apps & connectors), or ask your administrator to open Krewss BI → Setup → ChatGPT and click Disconnect next to your name. Existing ChatGPT tokens stop working immediately.

The numbers differ from the Krewss dashboard

Krewss BI computes live figures for the period and area scope you selected (All / Occupied / Guest Rooms / Others). Check the same period and scope in both places; if they still differ, email us the site, period and the two figures.

Data, privacy and deletion requests

See our Privacy Policy and Terms of Use. Deletion or correction requests go to support@kamakshiclouds.in and are handled together with your organisation.

Product

Krewss BI is part of the Krewss operations platform by Kamakshi Clouds — krewss.com · bi.krewss.com.